November 21 @ 9:00 am – 1:00 pm
Get ready for an engaging, virtual training experience tailored exclusively for NC REALTORS® members!
This free, half-day online session, led by expert instructor Stephanie Walker, introduces you to the role of an Ombudsman–your secret weapon for resolving disputes swiftly and effortlessly.
Through this interactive course, you’ll master the art of clear communication and learn how to handle conflicts like a pro, all from the comfort of a phone call.**
**Specifically designed to meet NAR requirements, this program empowers you with essential problem-solving strategies that can prevent issues from escalating into formal ethics complaints. Don’t miss your chance to boost your skills, strengthen your reputation, and handle real estate challenges with confidence and finesse. Sign up now and elevate your professional game!
Presented by
Stephanie Walker
Owner/President
Stephanie Walker & Associates
Stephanie has been in the real estate business for more than 3 decades. Stephanie holds a number of NAR Designations and is trained in both REALTOR® and Superior Court Mediation. She is a past President of both the Outer Banks Association of REALTORS® and the North Carolina Association of REALTORS®. In 2016, Stephanie was honored as the NC REALTORS® REALTOR® of the Year.
Her experiences, both in the field and volunteering at all levels of the REALTOR® association, give her plenty of real life, in the trenches stories to supplement her courses with actual scenarios that bring relevance, substance, and humor to attendees.
Cancellations: Cancellations may be processed online and will be accepted up to one (1) business day preceding each course. Course registration less a cancellation fee may apply. Refunds will not be granted to no-shows or last minute cancellations.
To cancel a class: Login to the NC REALTORS® website. Find your class under “Upcoming Events” on the Member Dashboard or by locating the class you want to cancel on the NC REALTORS® calendar. Under registration details, you will see an option to “Cancel”. On the following page, select “Submit Cancellation”.
NCR reserves the right to cancel/change any course at any time. If a course is canceled, you will be notified as soon as possible. You will receive either a full refund or, if rescheduled, you may transfer to the new date. NCR is not responsible for any out-of-pocket expenses (lodging, airfare, etc.) you may incur when a course is canceled or rescheduled.
Photography waiver: Portions of this course may be photographed, or audio/video recorded for various purposes, including reporting/promotion. By registering, you agree that NCR and/or anyone acting on their behalf may photograph or record by audio/video your attendance and involvement in any portion of the course. Furthermore, you agree that the NCR may use these photographs and/or recordings without additional approval or permission and without compensation.